Terms and conditions for exercising the right of Withdrawal
The right of withdrawal can be exercised within fourteen (14) calendar days from the receipt of the product by you or the person you have indicated so that it is considered timely and does not need any additional justification from you.
In order to exercise the right of withdrawal, it is enough to fill in the relevant form "Withdrawal Form" by clicking here. The withdrawal request can be sent directly electronically or by registered letter to our Company or you can submit it with your own within the Headquarters of our company. In addition, you are obliged to return the goods, without undue delay and definitely within 14 calendar days from the day you announced to us your decision to withdraw from the contract. We inform you that in case of exercising the right of withdrawal you will be charged with the cost of returning the goods. In case of return of goods that by their nature can not normally be returned by post, the cost determined by the transport company you choose may be high.
If you withdraw from this contract, we will refund all the money we received from you, including delivery costs (excluding additional costs due to your choice to use a delivery method other than the cheaper standard delivery method we offer). In case of valid exercise of the right of withdrawal, a condition for the return of the full price is that the product is in its original condition, that the protective tapes have not been removed and that all accessories, any gifts, accompanying products and materials are included. It is pointed out that the consumer should manage each product, which he receives in the way that he would manage and would examine it in a physical store, in order to ascertain its nature, characteristics and function. Managing a product that is different from the description above will not be accepted. In any case where the product is not judged to have been returned in accordance with the above, the amount to be withheld by the company amounts to 55% of the price paid by the customer. This percentage can be higher than 55% of the price if the product has completely lost its value due to ill-treatment by the consumer.
In any such case where the full price is not refunded, you will be informed before the credit and refund process is completed. Following the withdrawal statement and if you send back the products the company will refund the money received (or part of it in case the products are not in their original condition or their value has decreased) without undue delay and definitely within 14 days from day we will be informed of your decision to withdraw from this contract. We have the right to delay the refund until we receive the goods back or until you provide proof that you sent the goods back, whichever comes first. We will refund the above using the same payment method you used for the original transaction, unless you have expressly agreed otherwise.
Exceptions to the Right of Withdrawal:
The Right of Withdrawal does not apply to cases that are exempt from applicable law and jurisprudence, such as products that have been made for you to your own specifications, services that have already been performed, products that are not eligible for return for health reasons, programs and software that has been unsealed, etc. In case of registration (eg) of the product (eg smartphone) in any system or in case the product bears at the start of its operation the advertising message welcome can not be withdrawn. Also, in cases where the contract is not concluded remotely, but after your visit to our physical store you have no right of withdrawal.
Personal data - Transaction security
Our company recognizes the importance of the issue of personal data security and the protection of the privacy of its customers.
When you visit our website and make purchases, personal data is collected, processed and used. Personal data is information that can be attributed to you. These include, for example, information such as name, address, e-mail address and telephone number. In addition, during each visit to our website, further data is automatically collected for technical reasons, such as the IP address provided by the Internet access provider on your computer to connect to the Internet.
, or information about the website from which you visited our offer, or in relation to the web browser used by you (technical information). This technical information may, in individual cases, constitute personal data. As a general rule, we use technical data, however, only to the extent necessary for technical reasons, for the operation and protection of our website against attacks and abuse, as well as in a pseudonymous or anonymous form for statistical purposes.
We use the so-called cookies on our websites. Cookies are text files that allow us to make your visit to our website as comfortable as possible. This includes, for example, the default settings for our website presentation or shopping cart features, as well as the possibility of a single subscription, so you only need to sign up for our website once, even when you want to use the offers products of our partners. Cookies contain a clear combination of letters / digits that identifies the browser you are using. These cookies are temporarily stored on your computer and are transmitted only to our server when you visit our website. You can view and delete cookies stored on your computer, and control how cookies are generally handled through your web browser settings. You can get more information on this topic from the manufacturer or through your web browser's "Help" feature. Please note that the online store functions may be restricted or unavailable if you do not allow cookies.
You have the legal right to be informed (access right) about your personal data stored with us, as well as to request correction or deletion (right of objection). The fastest, simplest and most convenient way to claim these rights is to log in to your client account and immediately edit your data stored there, or delete your client account altogether. The data that we have to store due to legal, institutional or contractual obligations for the preservation of commercial documents will be locked instead of deleted, in order to prevent their use for other purposes. Please note that we will do everything possible to protect your personal data, but the protection of your password on our website is up to you. The company is a responsible legal entity in the light of the legislation for the protection of personal data.
The security of your personal data and transactions with our customers is a high priority for us. Therefore, we protect your data, which is stored with us through technical and organizational measures to effectively prevent loss or misuse by third parties. To protect your personal data, the data is transmitted in encrypted form. We use, for example, SSL (Secure Socket Layer) technology to protect communication through your web browser. This is recognizable by the padlock displayed by your browser in the event of an SSL connection. SSL technology relies on a key code to encrypt data before it is sent
via the (SSL) connection. The security control between the data and the Server is based on the unique key code, ensuring full communication.
Intellectual property rights
The name, the distinctive title, the mark, the images, the graphics, the distinctive features, the texts and everything else contained in the online store fashionmen.gr are protected intellectual and industrial property of the company. Trademarks, names, or other copyrights and intellectual property rights of third parties, displayed on the company's website are protected in accordance with applicable law. The user is prohibited from copying, reproducing, distributing, distributing, transmitting or using them in any way, other than the uses explicitly defined on this website.
The links that are included in the online store fashionmen.gr lead to pages of the store or in some cases lead the user to go from it (online store) to websites of third companies. In this case, the company is not responsible for the content, accuracy, function, transmissions, as well as for any subsequent changes to these websites. The company provides these links in its online store, only to facilitate the use of the online store, their use is not mandatory for the visitor / customer and the fact that they are included in the online store does not indicate that the company approves or accepts the content their.
This contract will be governed by Greek law. For any dispute arising from the contractual relationship between the company and the customer, the competent Courts of Piraeus are responsible for resolving it.
The protection provided by the provisions of the law on distance contracts, as well as these terms, is emphasized that it applies to transactions only with natural persons, who are traded for reasons that do not fall within their commercial, craft, business or freelance business. activity.
In the event of non-implementation of any term of this Agreement, the remainder shall remain in full force and effect.
Personal Data & Security
For transactions through the e-shop the user will be asked to fill in his personal data (name, home address, email address, phone number, etc.), which will be recorded in a file to be kept and processed by the Company, with for the purpose of executing orders and transactions carried out through the e-shop.
The passwords used for your identification are two: the Password (email or username) and the Personal Security Security Code (password), which every time you enter them provide you with absolute security access to your personal information.
The e-shop uses the SSL protocol, for secure online commercial transactions. This encrypts all of your personal information, such as your credit card number, name and address, so that it cannot be read or changed when it is transmitted over the Internet.
Recipients of data of the file for the promotion, support and service of the transaction relationship, can be the commercial partners of the Company who mediate for the delivery of the products (eg courier company) and any Financial Institutions through which your transactions will be repaid according to your explicit statement.
The Company does not disclose or disclose the personal data of the Users except the above recipients, who cooperate with the Company in order to promote, support and execute the transaction between the Company and the User, as mentioned above unless the procedure set by law is initiated. for the removal of confidentiality (Law 2225/1994) or any obligations arising from the national application of Directive 24/2006.
The user reserves the rights of articles 11 (right of information), 12 (right of access) and 13 (right of objection) of law 2472/1997, which he can exercise by sending a relevant request to the Company via email to firstname.lastname@example.org or by written letter to the Company.
The e-mail contact information that the user will declare, in the context of his transaction with the e-shop for ordering or purchasing products, can be used for the direct promotion of similar products or services or for informing the user about new products and services. , based on the provisions of Law 3471/2006.
In any case, the user may at any time object to the use of his e-mail information to promote or promote new products and / or services.